Privacy Policy

Signature Panels Privacy Policy

Last Updated: March 11, 2026

Welcome to signaturepanels.com.au. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

1. Information We Collect

When you interact with our shop, we collect certain pieces of information to ensure your frames arrive safely and your experience is seamless:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device Information: We automatically collect details about your device, including your IP address, web browser, time zone, and some of the cookies installed on your device.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: Processing payments, arranging shipping, and providing you with invoices or order confirmations.

  • Communicate: Responding to your inquiries or sending updates about your order status.

  • Improve Our Shop: Using analytics to see which frame styles are trending and how we can make our website easier to navigate.

3. Sharing Your Information

We share your Personal Information with third parties who help us serve you:

  • Service Providers: For example, we use platforms like PayPal to power our store and various couriers to deliver your panels.

  • Analytics: We use tools like Google Analytics to help us understand how our customers use the site.

  • Legal Compliance: We may share information to comply with applicable laws and regulations or to protect our rights.

4. Data Retention

When you request a quote through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

6. Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.